Frequently Asked Questions
GENERAL
What is Picnique?
Picnique stands as the premier luxury picnic service situated in the picturesque Uusimaa area, including the vibrant city of Helsinki, Finland.
Our specialisation lies in curating extraordinary and personalised picnic experiences, seamlessly blending the region’s natural beauty with gourmet cuisine and elegant setups.
With a mission to craft unforgettable moments, Picnique invites individuals, couples, and groups to escape the ordinary and immerse themselves in a unique combination of relaxation and sophistication.
From enchanting outdoor locations to meticulously designed setups and an array of exquisite food offerings, Picnique is committed to delivering a seamless and enchanting experience that consistently surpasses expectations.
Embark on a journey into the magic of luxury picnics with Picnique, creating enduring memories amid the natural splendour of Helsinki and the broader Uusimaa region.
How does Picnique work?
Curious about how Picnique operates? It’s a straightforward process designed to make your luxury picnic experience seamless and delightful.
Inquire:
Begin by completing the booking form corresponding to your event category. Expect a thoughtful response from us within a 72-hour timeframe.
Confirm Booking:
If your desired date is available, we’ll send you a calendar invitation and a deposit request to formally secure your chosen time and date.
Planning a Call:
Let’s connect! We’ll arrange a planning call to delve into the specifics
outlined in your booking form and address any questions or special requests you may have.
Arrive to Picnic:
On the day of your event, our team will arrive early to set up the perfect
picnic. Simply arrive with your guests at the scheduled start time, and we’ll take care of the rest.
Enjoy the Day:
Now, it’s your time to relax and enjoy the day! After your picnic, our team will tidy up everything, ensuring you can continue relishing the moments without worry.
At Picnique, we prioritise making your luxury picnic experience not only beautiful but also hassle-free. Let us handle the details so you can focus on creating lasting memories with your loved ones.
What locations do you serve?
Picnique currently serves the vibrant city of Helsinki and the broader Uusimaa area in Finland. Our luxury picnic experiences are designed to take advantage of the stunning natural settings and scenic spots in this region.
Whether you’re looking to have a picnic in a lush park, by the waterfront, or any other picturesque outdoor location, Picnique is dedicated to creating memorable experiences amid the beauty of Helsinki and its surroundings.
Additionally, we offer the flexibility of indoor picnics, allowing you to enjoy the same level of luxury and personalization in the comfort of an indoor space. If you prefer a unique venue for your picnic experience, we’re delighted to arrange picnics in special venues, providing you with a bespoke and enchanting setting for your event.
If you have a specific location or idea in mind, or if you’re looking for recommendations, feel free to inquire. At Picnique, we aim to make every setting extraordinary for your luxury picnic.
What sets Picnique apart from other picnic services?
Picnique stands out from other picnic services through a combination of unique
features and a commitment to providing an exceptional luxury picnic experience.
Here are some key differentiators:
Personalisation and Customisation:
We prioritise personalisation, allowing guests to tailor every aspect of their
luxury picnic, from the menu and decor to the location and overall theme.
This ensures a truly unique and meaningful experience.
Diverse Menu Options:
Our culinary offerings showcase a diverse and gourmet menu prepared with
fresh, high-quality ingredients. We cater to various dietary preferences and
are committed to delivering a delightful culinary experience.
Flexible Locations:
Whether you prefer an outdoor setting, an indoor venue, or a unique special
location, we provide flexibility to accommodate diverse preferences. This
includes the ability to set up picnics in parks, by the waterfront, indoors, or
at special venues.
Attention to Detail:
Our team pays meticulous attention to every detail, from the setup and
decor to the quality of service. We strive to create an ambience that exceeds
expectations, making each luxury picnic a memorable and enchanting
experience.
Transparent Communication:
We value clear and transparent communication. From the initial inquiry to the
planning call and execution of the picnic, we keep our guests informed at
every step, ensuring a seamless and stress-free process.
Flexibility in Rescheduling:
We understand that circumstances can change. In the case of bad weather
or unforeseen events, we offer flexibility in rescheduling to ensure that
guests can enjoy their luxury picnic in optimal conditions.
Commitment to Safety and Hygiene:
Especially global health considerations in our mind, we prioritise the safety
and hygiene of our guests. Our team adheres to stringent health and safety
protocols to provide a secure and enjoyable experience.
Gift Card Options:
For those looking to gift a luxury picnic experience, we offer gift cards that
allow recipients to choose the date and customise their picnic. This flexibility
sets us apart in catering to diverse gifting needs.
Sustainability:
Picnique is also distinguished by its commitment to sustainability, integrating
eco-friendly practices into the luxury picnic experience.
Eco-Friendly Materials:
We prioritize the use of eco-friendly and sustainable materials in our setups.
This includes biodegradable plates, utensils, and napkins, as well as
reusable decor elements to minimize environmental impact.
Waste Reduction:
Our team is dedicated to minimizing waste during and after the picnic. We
provide waste bins for eco-friendly disposal, encouraging guests to
contribute to a sustainable environment.
Local and Seasonal Sourcing:
Whenever possible, we source ingredients locally and seasonally. This not
only supports local communities but also reduces the carbon footprint
associated with transportation.
Reusable Setup Elements:
Our commitment to sustainability extends to the setup elements. We use
reusable items such as bamboo utensils, glassware, and decor, reducing
single-use plastic and contributing to a more sustainable picnic experience.
Carbon-Neutral Practices:
We continuously assess and implement practices to minimize our carbon
footprint. This includes efficient logistics planning, utilizing eco-friendly
transportation options, and exploring ways to offset our environmental
impact.
Educational Initiatives:
We believe in raising awareness about sustainable practices. Through
educational materials and communications, we inform our guests about the
eco-friendly aspects of their luxury picnic, encouraging a mindset of
environmental stewardship.
Collaboration with Sustainable Suppliers:
We actively seek partnerships with suppliers who share our commitment to
sustainability. This ensures that the products and services we provide align
with our eco-conscious values.
At Picnique, our goal is not just to provide a picnic but to create a magical and
tailor-made experience that lingers in the hearts of our guests. Our commitment to
excellence, personalisation, and flexibility distinguishes us in the luxury picnic
service landscape.
How do I get in touch with Picnique for further assistance?
Getting in touch with Picnique is easy, and we’re here to assist you with any
inquiries or further assistance you may need. Here’s how you can reach us:
Inquiry Form on Website:
On this link you will find our booking forms. Fill out the form
with your details, questions, or specific requests, and we’ll get back to you
promptly. This is an efficient way to provide us with the initial information we
need to assist you effectively.
Email Contact:
You can reach out to us via email, just send us an email to address
hello@picnique.events and we’ll get in touch with you shortly!
Phone Contact:
You can call us if you prefer to speak directly
with a representative. This can be particularly useful for urgent inquiries or if
you prefer a more immediate response.
The numbers you reach us are:
+358 50 537 8355 for Finland
+30 693 683 3008 for Greece
Social Media Platforms:
Of course, you can find Picnique on most common social media platforms:
Picnique on Facebook
Picnique on Instagram
Feel free to send a direct message or comment with your inquiry.
Whether you’re looking to book a luxury picnic, have
specific customisation requests, or need further information, our team at
Picnique is dedicated to ensuring your experience is seamless and enjoyable.
RESERVATIONS
Can I customise my picnic experience?
Absolutely! At Picnique, we understand that each event is unique, and we offer a range of customization options to ensure your luxury picnic experience is tailored to your preferences and vision. Here’s how you can customize your picnic experience:
Menu Customization:
Choose from our diverse menu options or work with our team to create a bespoke menu that suits your taste preferences and dietary requirements.
Decor and Setup:
Personalize the aesthetics of your picnic with a choice of themes, colors, and decor elements. Whether you prefer a romantic ambience, a bohemian style, or a chic and modern look, we’ll bring your vision to life.
Special Requests:
Have specific requests or unique ideas for your picnic? Let us know during the planning process, and we’ll do our best to accommodate your special requests, whether it’s a particular type of flower arrangement or a surprise element.
Location Preferences:
Choose from our list of recommended outdoor locations or suggest your preferred spot for the picnic. We’re also equipped to set up indoor picnics or arrange for picnics in special venues.
Event Add-Ons:
Enhance your experience with additional services, such as professional
photography, live music, or custom-themed elements. We’re here to make your luxury picnic truly one-of-a-kind.
To start customizing your luxury picnic, complete the booking form corresponding to your event category, and we’ll be in touch to discuss the specifics. At Picnique, we’re dedicated to creating a personalized and unforgettable experience tailored to your desires.
What is included in a typical luxury picnic package?
Duration:
The package spans two hours of leisure.
Seating Setup:
Picnic Tables
Poufs
Sitting Rugs + Blankets
Pillows, one per guest for added comfort.
Table Decor:
Customized based on the chosen theme
Includes candles and tablescaping
Place Settings:
Custom Place Card Menus: One per guest
Plates: One dinner plate per guest
Utensils: One fork and knife per guest, plus additional bamboo utensils
Glassware: One glass goblet per guest, plus one bamboo paper cup per
guest
Linen Napkins: One per guest, plus additional paper napkins
Floral Arrangements: One medium floral arrangement per 4ft. of the table.
Picnic Baskets:
Small Picnic Basket
Oversize Picnic Storage Basket
Entertainment:
Bluetooth Speaker: JBL speaker
Beverages:
Chilled Water
Sparkling Soda, one can per guest
Ice: 2kg bag per six guests
Ice Bucket: Tabletop ice bucket
Small Cooler for ice
Additional Comfort:
Poufs for seating
Sitting Rugs + Blankets
Waste Management:
Eco-Friendly Waste Bin
This thoughtfully curated package ensures a luxurious and hassle-free picnic
experience with attention to detail, ambience, and guest comfort.
How far in advance should I book a picnic?
To secure your ideal date and ensure a seamless experience, it is advisable to
book your luxury picnic with Picnique well in advance. We recommend making
your reservation at least two weeks prior to your desired picnic date. This
timeframe allows us to meticulously plan and prepare all the personalized details of
your experience, including menu customization, decor, and location arrangements.
However, if you have a specific date in mind or if you are planning a special event,
such as a proposal or celebration, it’s wise to book even earlier, ideally three to
four weeks in advance. This ensures greater flexibility in accommodating your
preferences and provides ample time for coordination.
While we strive to accommodate last-minute requests, the availability of specific
dates, locations, and customization options may be limited. Booking in advance
not only secures your preferred slot but also allows us to tailor the luxury picnic to
your exact specifications.
For special occasions or during peak seasons, such as holidays or weekends,
early booking is particularly encouraged to guarantee an enchanting and stressfree picnic experience with Picnique.
Do you accommodate dietary restrictions?
Absolutely! At Picnique, we understand the importance of catering to diverse
dietary needs and preferences. We are committed to providing a delightful and
inclusive experience for all our guests.
Here’s how we accommodate dietary
restrictions:
Customization:
During the booking process, you’ll have the opportunity to inform us of any
dietary restrictions or preferences. This includes but is not limited to
allergies, vegetarian or vegan preferences, gluten-free requirements, and
other specific dietary needs.
Menu Flexibility:
Our culinary team is skilled in crafting menus that can be adapted to various
dietary requirements. We can make adjustments to ensure that every guest
can enjoy a delicious and safe dining experience.
Consultation Call:
As part of the planning process, we’ll schedule a consultation call to discuss
your specific dietary restrictions in detail. This allows us to address any
concerns, answer questions, and tailor the menu accordingly.
Allergen Information:
We provide clear allergen information for our menu items, allowing you to
make informed choices based on your dietary restrictions.
Collaboration:
If you have specific dietary preferences or favourite dishes, we are happy to
collaborate with you to create a customized menu that aligns with your
tastes and restrictions.
Our goal is to ensure that everyone can indulge in the luxury picnic experience
without any worries about dietary restrictions. By communicating your specific
needs during the booking process and consultation call, we can tailor the culinary
aspects of your picnic to meet your requirements.
What happens in case of bad weather?
At Picnique, we understand that weather can be unpredictable. In the event of
inclement weather, we have measures in place to ensure the safety and enjoyment
of your luxury picnic experience:
Flexible Rescheduling:
If the weather forecast indicates unfavourable conditions, we offer the
flexibility to reschedule your picnic to an alternative date and time that suits
you. This allows you to enjoy your picnic in optimal weather conditions.
Indoor Picnic Option:
For those who prefer not to reschedule, we provide the option to transform
your outdoor picnic into an indoor experience. We can arrange for the setup
indoors, ensuring that you still enjoy the luxury and ambience of the picnic in
a climate-controlled environment.
Transparent Communication:
We closely monitor weather forecasts leading up to your scheduled picnic
date. In the event that rescheduling or indoor arrangements are necessary,
we will communicate with you transparently and promptly to discuss the
available options.
Our priority is to create a memorable and enjoyable experience for you. In case of
bad weather, we are committed to working collaboratively to find the best solution
that ensures your satisfaction and comfort. Communication is key, and we
encourage open dialogue to address any concerns and make necessary
adjustments to your luxury picnic plans.
Can I request a specific picnic location?
Certainly! At Picnique, we value your preferences, and we encourage you to
suggest a specific picnic location that holds personal significance or aligns with
your vision. Here’s how the process works:
Location Preference During Booking:
When you complete the booking form, you can express your desire for a
specific picnic location. Whether it’s a favorite park, a scenic waterfront, or
any other outdoor spot, let us know your preference.
Consultation Call:
As part of the planning process, we’ll schedule a consultation call to discuss
your preferences in more detail. During this call, you can provide additional
information about your desired location, and we’ll work together to ensure
it’s a suitable and feasible option.
Recommendations and Alternatives:
If your suggested location is within our service area and aligns with our
setup requirements, we will do our best to accommodate your request. If
needed, we can also provide recommendations for beautiful outdoor
locations based on your preferences.
Indoor or Special Venue Options:
If you prefer an indoor setting or have a special venue in mind, we can
arrange for indoor picnics or picnics in unique venues. This adds a touch of
exclusivity and allows you to enjoy the luxury picnic experience in a setting
that resonates with you.
By expressing your specific location preferences, you contribute to the
personalization of your luxury picnic experience.
We aim to bring your vision to life
and create an unforgettable moment in a setting that holds special meaning for
you. Feel free to share your ideas, and we’ll collaborate to make your luxury picnic
truly unique.
Is there a minimum or maximum number of guests per picnic?
At Picnique, we cater to various group sizes, and our luxury picnic experiences
are designed to be flexible to accommodate both intimate gatherings and larger
celebrations. Here’s an overview:
Minimum Number of Guests:
We typically require a minimum of two guests per picnic booking to ensure
that the experience remains personalized and enjoyable.
Maximum Number of Guests:
While we can cater to larger groups, the maximum number of guests per
picnic may vary based on the location, setup requirements, and the specific
details of your event. It’s advisable to discuss the size of your group during
the consultation call so that we can tailor the arrangements accordingly.
Customization for Group Size:
Whether you’re planning a romantic picnic for two or a celebration with a
larger group, we will customize the setup, seating, and amenities to suit your
specific needs. This includes providing additional seating, decor elements,
and picnic baskets as needed.
Group Packages:
We offer various packages that cater to different group sizes, ensuring that
the luxury picnic experience is enjoyable and memorable for everyone
involved.
During the booking process and the consultation call, please provide details about
the number of guests you plan to have at your picnic. This allows us to tailor the
arrangements to suit the size of your group and create an atmosphere that
enhances the overall experience for all participants.
PAYMENTS
How do I pay for my luxury picnic?
Paying for your luxury picnic with Picnique is a straightforward process designed
for convenience.
Here’s a step-by-step guide:
Booking Confirmation and Invoice:
Once we’ve finalized the details of your luxury picnic during the planning
process, we’ll send you a booking confirmation that includes an itemized
invoice.
Payment Options:
We offer multiple payment options for your convenience. Accepted forms of
payment typically include invoice and bank transfers.
Deposit Requirement:
To formally secure your chosen date and time, we will request a deposit
payment. This deposit is 300 euro. If you need specific vendors, like a photographer or guitarist, an additional deposit will be required to reserve their services for your chosen date.
Balance Payment:
The remaining balance will be paid closer to the date of your picnic. We will
specify the due date for the final payment in your invoice.
Secure Payment Processing:
Rest assured that our payment processing is secure and follows industry
best practices to protect your financial information.
Payment Confirmation:
Once your payment is received, we’ll send you a payment confirmation
along with any additional details or instructions for your upcoming luxury
picnic.
If you have any specific questions about the payment process or prefer a particular
payment method, feel free to discuss this during the planning call or inquire at any
point during the booking process.
We aim to make the payment process
transparent and convenient, ensuring that you can focus on anticipating and
enjoying your luxury picnic experience.
Can I purchase a picnic as a gift for someone else?
Absolutely! Purchasing a luxury picnic as a gift for someone special is a wonderful
and thoughtful gesture. Here’s how you can go about it:
Booking on Behalf of Someone Else:
During the booking process, you can provide the details of the person you’re
gifting the picnic to. This includes their name, any specific preferences they
may have, and any customisation options you’d like to include in the gift.
Customisation for the Recipient:
Tailor the luxury picnic to the recipient’s preferences. This could include
choosing a theme, selecting specific menu items, or incorporating
personalised elements to make the experience uniquely theirs.
Gift Cards:
If you prefer to let the recipient choose the details of their luxury picnic
experience, we also offer gift cards. Gift cards provide flexibility, allowing the
recipient to schedule their picnic at a time that suits them and make
customisation choices based on their preferences.
Booking Confirmation and Details:
Once the booking is confirmed, we’ll provide you with a booking
confirmation and any necessary details. You can then share this information
with the gift recipient or present them with the gift card.
Special Occasions:
Luxury picnics make for fantastic gifts for various occasions, such as
birthdays, anniversaries, proposals, or simply as a gesture of appreciation.
Let us know if there’s a specific occasion, and we can tailor the setup
accordingly.
Whether you’re planning a surprise picnic or gifting a customised experience,
Picnique is here to ensure that your gift creates lasting memories for the lucky
recipient. Feel free to discuss any specific details or preferences during the
booking process, and we’ll work together to make the gift truly special.